Return Policy
- Right of withdrawal:
You have 14 days after receiving the product to request a return.
2. Eligibility conditions:
The product must be:
– New
– Unused
– In its original undamaged packaging
– With all parts and accessories
Damaged, used, incomplete or customized products cannot be refunded.
3. Defective product
If the product is defective or non-compliant, contact us within 72 hours with a photo or video.
4. Return procedure:
- Send a request to: (insert your email)
- You will receive return instructions
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After receipt and verification, you can choose between:
– a refund
– an exchange (if available)
5. Return shipping costs
Depending on the case, the costs may be borne by the customer.