Return Policy

  1.  Right of withdrawal: 

You have 14 days after receiving the product to request a return.

   2.    Eligibility conditions: 

The product must be:

– New

– Unused

– In its original undamaged packaging

– With all parts and accessories

Damaged, used, incomplete or customized products cannot be refunded.

    3.  Defective product

If the product is defective or non-compliant, contact us within 72 hours with a photo or video.

    4.   Return procedure: 

  1. Send a request to: (insert your email)
  2. You will receive return instructions
  3. After receipt and verification, you can choose between:
    – a refund
    – an exchange (if available)

    5.    Return shipping costs

Depending on the case, the costs may be borne by the customer.